Privacy Policy

Effective Date: November 2025

Agentics Growth Lab Privacy Policy

Agentics Growth Lab ("AGL", "we", "our", or "us") respects your privacy and is committed to responsible, transparent use of information.

Our mission is to build privacy-first AI solutions that help organizations improve operations, customer experience, and decision-making while maintaining appropriate human oversight.

Information We Collect

When you interact with our website, forms, strategy sessions, demonstrations, or products, we may collect:

Information You Provide

  • Name

  • Email address

  • Company name

  • Job title

  • Contact information

  • Information voluntarily submitted through forms, meetings, emails, or surveys

Technical Information

Our website may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring websites

  • General analytics information

This information helps us improve website performance and user experience.

How We Use Information

We use information to:

  • Respond to inquiries

  • Schedule strategy sessions

  • Deliver requested services

  • Improve our products and website

  • Provide customer support

  • Communicate about AGL services and updates

  • Conduct business operations

We do not sell personal information.

Our Privacy-First Approach

Privacy-first design is a core principle of Agentics Growth Lab.

Whenever possible, our solutions are designed to:

  • Minimize collection of personal information

  • Use publicly available or organization-approved information

  • Keep humans involved in important decisions

  • Support transparency and auditability

  • Allow organizations to maintain control of their data

Many AGL solutions are intentionally designed around the principle:

AI proposes. Humans decide.

AI Systems and Human Review

Some AGL products and demonstrations use artificial intelligence technologies.

AI-generated outputs may contain inaccuracies and should not be considered professional, legal, financial, compliance, medical, or regulatory advice.

Where applicable, our solutions are designed to support human review and decision-making rather than replace it.

Customers remain responsible for reviewing and validating outputs before taking action.

Information Sharing

We may share information with:

  • Service providers supporting our business operations

  • Cloud hosting providers

  • Analytics providers

  • Professional advisors

  • Regulatory authorities when required by law

We do not sell or rent personal information to third parties.

Data Security

We take reasonable administrative, technical, and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction.

No internet-based system can be guaranteed to be completely secure.

Third-Party Services

Our website or products may contain links to third-party websites or utilize third-party technologies.

We are not responsible for the privacy practices of third-party services.

Users should review the privacy policies of those providers separately.

Cookies and Analytics

We may use cookies and similar technologies to:

  • Understand website usage

  • Improve website performance

  • Enhance user experience

Users may manage cookie preferences through their browser settings.

California Privacy Rights

If you are a California resident, you may have rights regarding access to, correction of, or deletion of personal information, subject to applicable law.

Requests may be submitted using the contact information below.

Children's Privacy

Our services are intended for business and professional use.

We do not knowingly collect personal information from children under 13 years of age.

Changes to This Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on this page with a revised effective date.

SMS Messaging and Consent

Agentics Growth Lab uses SMS messaging for limited operational notifications, including demonstrations and testing of our AI-powered customer service assistant, Chatty.

Consent and Opt-In

SMS messages are sent only to individuals who have explicitly opted in to receive notifications. For internal demonstrations, the designated business administrator provides consent before SMS notifications are enabled. Consent may be obtained verbally or through other documented opt-in methods.

Types of Messages

SMS notifications may be generated when a user interacting with Chatty requests assistance from a human representative. These messages are informational and operational only. We do not use this messaging program for advertising, marketing, or promotional purposes.

Message Frequency and Charges

Message frequency varies based on demonstration activity and notification events. Message and data rates may apply.

Opt-Out and Assistance

Recipients may reply STOP to unsubscribe from SMS notifications at any time. For assistance, reply HELP or contact Agentics Growth Lab through our website at https://www.agenticsgrowthlab.com.

Privacy and Data Protection

We respect the privacy of all SMS recipients. Mobile phone numbers, SMS opt-in data, and consent records are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent are not shared with third parties for their own marketing purposes.

We may share limited messaging information with service providers, including Twilio, solely to deliver SMS messages, maintain messaging infrastructure, and support necessary business operations.

Data Retention

We retain SMS-related information only as long as reasonably necessary for operational, legal, and compliance purposes, after which it is deleted or securely disposed of in accordance with applicable requirements.

Contact Us

For privacy-related questions, requests, or concerns, please contact:

Agentics Growth Lab
Email: info@agenticsgrowthlab.com
Website: www.agenticsgrowthlab.com

Privacy-First AI. Human-in-the-Loop Intelligence.